Every two years we always carry out our customer satisfaction survey. In 2019, we have been able to follow up on the previous years with an average satisfaction of 1.6* across all categories and have even been able to improve slightly compared to the last survey. This makes us very happy and spurs us on to continue to meet your concerns comprehensively and beyond.
We thank you for your trust and loyalty as well as for your individual feedback, which we are happy to accept.
*1 = very satisfied, 2 = satisfied